Clients by Category
Revenue by Tier
Top Priority — Action Required Now
HIGH REVENUE →
LOW URGENCY
HIGH URGENCY ★
Nurture — High Value, Stable
Priority Focus — Act Now
Monitor — Low Value, Stable
Urgent — At Risk
LOW REVENUE
LOW REVENUE
Revenue by Client — Ranked
| Client | Category | Plan Tier | Monthly Fee | Annual Revenue | Net Worth | Health Score | Status |
|---|
Open complaints — action required
Recent feedback — NPS + key themes
Log new complaint or feedback
All entries — complaint register
| Ref | Client | Type | Category | Subject | Severity | Status | Date | Action |
|---|
FSC complaint handling requirements
Acknowledge every formal complaint within 5 business days in writing.
Resolve every complaint within 30 calendar days of receipt.
Escalation path — if the client is unsatisfied with your resolution, they may refer to the FSC at [email protected].
Record keeping — all complaints must be retained for a minimum of 5 years per FSC regulations.
Annual reporting — complaints summary must be included in your annual FSC regulatory return.
Resolve every complaint within 30 calendar days of receipt.
Escalation path — if the client is unsatisfied with your resolution, they may refer to the FSC at [email protected].
Record keeping — all complaints must be retained for a minimum of 5 years per FSC regulations.
Annual reporting — complaints summary must be included in your annual FSC regulatory return.
Operating account
FSC capital reserve
The FSC reserve is not operating capital. It must remain untouched. Keep it in a separate MCB or SBM short-term deposit account earning interest.
Cash runway analysis
Income concentration risk
Revenue — pulled from client data
Actual costs — enter monthly
Full P&L statement — year to date
| Line item | YTD actual | Full year forecast | Variance |
|---|
Weekly time efficiency (adviser hours)
Assets
Current assets
Non-current assets
Liabilities & Equity
Current liabilities
Equity
Balance sheet — formatted statement
| Line item | Amount (Rs) | Notes |
|---|
Accounting equation check
Revenue — Year 1 actuals / forecast
Costs — editable line items
P&L summary — calculated live
| Line | Amount (Rs) | Notes |
|---|
Break-even — clients needed at each tier
| Tier | Monthly fee | Monthly operating cost | Clients to break even |
|---|
Day 1 cash requirement
Forecast (5-year plan) — editable
| Year | Forecast Revenue (Rs) | Forecast Costs (Rs) | Forecast Clients |
|---|
Actuals — update as each year closes
| Year | Actual Revenue (Rs) | Actual Costs (Rs) | Actual Clients |
|---|
Variance analysis — actual vs forecast
| Year | Forecast revenue | Actual revenue | Revenue variance | Forecast costs | Actual costs | Cost variance | Net position |
|---|
Revenue — forecast vs actual (5 years)
Encryption at rest
AES-256
All stored data
In-transit
TLS 1.3
All connections
Passwords
bcrypt
One-way hash
2FA
TOTP
Mandatory all accounts
Data isolation
RLS
Row Level Security
Standard login flow
Forgotten password — automated
Password change — client initiated
Security layers — what Supabase provides
What is never stored in the database
The following data is never transmitted to any database or API. It lives only as encrypted file uploads in the document vault:
Your adviser account privileges
Your Company Suite account carries
role: adviser in the database. Row Level Security policies grant you read access to all client rows — no client account can ever acquire this privilege. 2FA is mandatory. Session timeout: 60 minutes. If a client loses their phone, you reset their 2FA from this panel after verifying identity by call.Client due diligence status — Source of Wealth & Source of Funds
FSC requires ongoing due diligence. PQ (Personal Questionnaire) is valid for 2 years under the KTC framework. SoW and SoF must be reverified when: (a) transaction threshold of Rs 500,000 is exceeded in any 30-day period, (b) significant change in client's source of income, or (c) 24 months since last verification — whichever comes first.
| Client | Tier | Source of Wealth | Source of Funds | SoW/SoF verified | PQ Date | PQ Expires | Risk rating | Status |
|---|
Log new SoW/SoF verification
Transaction monitoring alerts
Flag any client transaction that meets reporting thresholds. Under FIAMLA, transactions exceeding Rs 500,000 in a single transaction or Rs 1,000,000 cumulative in 30 days must be reviewed. Suspicious transactions must be reported to the FIU (Financial Intelligence Unit).
Verification audit log — all entries
| Date | Client | SoW | SoF | Docs sighted | Risk | PQ Expires |
|---|---|---|---|---|---|---|
| No verifications logged yet. Use the form above to record your first client due diligence entry. | ||||||
Mauritius AML/CFT regulatory framework — adviser reference
FIAMLA thresholds
Single transaction: Rs 500,000+ — must be reviewed and documented.30-day cumulative: Rs 1,000,000+ — enhanced monitoring.
Cash transactions: Any amount — must be documented.
FSC KTC framework
Personal Questionnaire (PQ): valid for 2 years.Beneficial ownership: verify and re-verify for all corporate clients.
PEP screening: screen all new clients and re-screen annually.
Record retention (FSC)
Client records: 7 years minimum.Transaction records: 7 years minimum.
STR (Suspicious Transaction Reports): retain indefinitely.
FATF 2027 evaluation — proactive documentation is your defence.
Report configuration
Configure the reporting period above and click Generate full report
The report will aggregate data from your Complaints Register, DPA logs, AML/KYC records, and client health scores into a single document ready for FSC submission.
Filings list
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Reference — MRA filing types & deadlines
VAT — quarterly (turnover < Rs 10M) or monthly (Rs 10M+). Due 20 days after period end.
Income tax — annual — individuals: 30 Sep. Companies: 6 months after year-end.
CSG (Contribution Sociale Généralisée) — monthly. Due end of month following.
NSF / NPF — monthly. Due end of month following.
PAYE — monthly. Due 20 days after month-end. Annual EOTR by 15 Aug.
EDF (Employer Declaration) — annual, by 15 August.
Withholding tax 5% — at payment time + monthly summary.
AEOI / CRS — annual, by 31 July. (Banks/financial institutions with reporting obligations.)
Penalties: most filings carry a flat Rs 5,000 + 1.5% interest per month from due date. Late VAT: Rs 5,000 + 1% per day for the first 7 days, then 1% per month.
Current market rates — update when rates change (verify at MCB, SBM, ABSA, BoM websites)
Savings accounts (%)
Fixed deposits — 12 months (%)
Bank of Mauritius instruments (%)
Other instruments (%)
Client cash position — yield gap alerts
Clients with cash holdings in low-yield accounts are flagged automatically. Threshold: cash in savings account below 1.5% when better alternatives exist above 3.5%. Minimum cash amount to flag: Rs 50,000. Update each client's cash position below.
| Client | Cash held (Rs) | Current account/product | Current rate | Best available rate | Annual gain if switched (Rs) | Alert |
|---|
Update client cash positions
Fixed deposit ladder calculator — maximise yield while maintaining liquidity
A FD ladder splits cash across multiple term deposits maturing at different dates. This provides regular liquidity while earning significantly more than a savings account. Example: split Rs 1,200,000 into four Rs 300,000 FDs maturing at 3, 6, 9, and 12 months.
Enter cash amount and click Calculate to see the ladder structure.
Master switch
When disabled, the bell shows nothing. Events still write to the database for FSC/DPA compliance — toggling back on restores the dot/badge for new events.
By type
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